Our process for domestic moves couldn’t be simpler.
We believe moving should be an Experience, not a chore! Your Removal Journey Begins HereWe take the stress out of moving and transform it into a memorable experience. With over 500 5-star reviews, we are not just a removal company; we work closely with you for a seamless transition to your new home.
The key parts of our removal process
1. Assessing Your Needs: Every move is as unique and we treat it as such. Our friendly team will start by understanding your requirements to tailor which of our services you might require subject to your specific needs.
2. Quote flexibility: We believe in flexibility. Choose how you'd like to get a quote – whether it's a quick phone inventory or a visit for an in-depth survey. We also offer a hassle-free bespoke video surveying option for your convenience.
3. Fast Turnaround: Time is of the essence. Once we have the relevant information, we provide your personalised quote within 48 hours, because we know the importance of swift and accurate information.
4. Move support As the moving process progresses, there can be lots of calls and admin to keep on top of. Our team uses bespoke removal software to manage this which our customers love as we are never playing catch up!
5. Payment We understand that costs can add up when moving home, that’s why we offer not only BACS payments, but also payment on any Major UK credit or debit card via our secure payment system with Worldpay.
6.Move day Our software produces a job sheet tailor-made for your move, detailing all of the important details you have provided us with. Our job sheets also provide the team with an itemised list of any protective equipment required for your move. This could include TV Protectors, Prestige Cover or specialist items such as piano dolly where required.
